Shipping policy

How long does the delivery time takes?
Approximate worldwide shipping time is 7 to 14 days, but Using fast delivery can shorten to 5-8 days. You will receive the tracking number of your parcel in 48 hours after you have made a purchase in our shop. Please check that your address and contact phone number are stated correctly, so the courier of the delivery company could easily contact you. We guarantee delivery of your order right to your door, but in case you are not home you can always pick up the parcel from the local post office or delivery partner branch.

Please contact us if your parcel has not arrived or in case of any other issue regarding delivery and/or product quality because we value our reputation and your satisfaction the most.

What should I do if my tracking number does not show anything?
Please wait a few days because it always takes time before an order can leave our warehouse and arrive at the local delivery department so that they could process and register your parcel in their system.
How much does the shipping cost?
The price of shipping always depends on the country of delivery. Please check the link for shipping costs. Shipping is free for orders over 30 US Dollars.
Is there any country you cannot ship to?

We can’t ship to the below listed countries because their custom regulations or custom clearances make it complicated or even impossible to get the item.

  • Chile
  • Hondoras
  • Guatemala
  • Barbados
  • Argentina
  • Trinidad and Tobago
  • Turks and Caicos
Do i need to pay import taxes or custom fee?
There will be no taxes or fees, because we declare the parcel as a gift with a low value which is partly the truth. In some situations, the customs department must check the parcel and if they find that the value of the parcel is higher than it was declared they would ask for a documentation to prove the price was declared correctly. This gets easily handled by our team within few working days.
Is there a way to track my parcel?

Tracking number is provided for every order in our online shop. It allows you to see where your parcel is currently is and its current status for any particular moment. We will send you the tracking number within 48 hours but keep in mind that the status of your parcel will only be changed in the system after 2-3 business days.

YDH

Popular delivery company for our orders. Tracking numbers provided by YDH start with either YDH.


You can track YDH shipments through your national postal service website:

https://www.17track.net/en

If you cannot find the logistics information, please contact our customer service.

YunExpress

This is our fast logistics, usually delivered to you in 5-8 days.The tracking number starts with YT.

You can track YunExpress shipments through your national postal service website:

https://www.yuntrack.com/parcelTracking